Privacy Policy

Privacy Policy (the “Website”) is an emerging e-commerce platform headquartered in Qatar, Kuwait operated by Xpressouq Portal.

This page is used to inform the Website users regarding Xpressouq’s policies with the collection, use, and disclosure of personal and/or business information from user’s end.

If you choose to use our Website, then you agree to the collection and use of information in relation with this policy. The personal and/or business information that we collect are used to record and create transactions on the Website. We will not use or share your information with anyone except as described in this Privacy Policy.

(1) Data Collection

You may be asked to provide the following information to activate your account and make transactions in Xpressouq:

  • For Buyer

We may require information including but not limited to your full name, email address, mobile number, delivery addresses, and debit/credit card details if online payment will be made. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

  • For Seller

We may require personal and/or business information and documents including but not limited to email address, country, business details, contact details, pickup address, store details, bank details, and business documents.


(2) Log Data

Whenever you visit our Website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. These data might be used to customize and give an easy access to our services in your browser or system.


(3) Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the Website that you visit and are stored on your computer's hard drive.

Our Website uses these “cookies” to collect information and improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Website.


(4) Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Website;
  • To provide the Service on our behalf;
  • To perform service-related tasks.

These third parties may have the access to your Personal and/or Business Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


(5) Security

Xpressouq values your trust on providing us your Personal and/or Business Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


(6) Links to Other Websites may contain links to other websites. If you click on a third-party link, you will be directed to that website. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. Note that these external websites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You should contact these entities directly if you have any questions about their use of the information that they collect.


(7) Children's Privacy

Xpressouq does not address minors who is under the legal age in UAE. We, deliberately, do not collect any personal identifiable information from children under the age of 18. In the case we discover that a child under legal age has provided us with personal information, we immediately delete this from our servers. If any parent or guardian are aware of such activities, please contact us immediately. We will assure appropriate actions at the earliest possible.


(8) Changes to This Privacy Policy

Xpressouq have the full right to update, modify, or replace these privacy policy clauses at any point of time. We strongly advise the users to visit and review our web page frequently for updated/modified privacy policy.



Forgot your password?

Don't have an account yet?
Create account