Terms and Condition

  1. Introduction

Xpressouq.com is a trademark of ABUMATICS, a company based in Qatar. Throughout these terms and conditions, references to "Xpressouq.com", "we", "us", or "our" refer to ABUMATICS , and references to "you", "your", or "Customer" refer to the user of our platform. By using our website, you agree to be bound by these terms and conditions.


  1. Scope of Services

Xpressouq.com serves as an online platform offering a wide range of smartphones, accessories, and electronic products across Qatar. Our services include:


Online Shopping: Browse and purchase products available from various retailers through our online portal. Customers can also place orders via call or WhatsApp, albeit with limited access.

Delivery: Products purchased through our platform will be delivered to the address specified during registration or order placement. Delivery timeframes are estimates, and delays may occur.

  1. Account Registration

Purpose: Registering for an account allows easy access to information, order history, and preferences. While registration is not mandatory for making purchases, it enhances user experience.

Information Required: To register, provide your name, postcode, email address, and any additional required details. Passwords should be kept confidential, and any unauthorized use must be reported immediately.

  1. Limitation of Liability

Indirect Damages: We shall not be liable for any indirect, special, punitive, or consequential damages arising from the use of our services, including service interruptions or data loss.

  1. Rules of Usage

Errors and Omissions: We strive to correct any errors or omissions promptly. We reserve the right to change or remove services, information, or listings without notice.

Access Restrictions: Xpressouq.com reserves the right to block access, edit, or remove material that violates our terms of service. Multiple accounts or disruptive behavior may result in account closure.

  1. Suspension & Termination

Suspension: We may suspend your account if it is used in contravention of our terms. Restoration of services may require assurances against future breaches.

Law Enforcement: We cooperate with law enforcement authorities to disclose user identities in breach of our terms.

  1. Payment

Convenience Fee: Xpressouq.com reserves the right to charge a convenience fee for using our platform. Payment is accepted via card or cash on delivery.

  1. Data Protection

Privacy Policy: Your personal information is handled in accordance with our Privacy Policy. We collect, use, and protect data as outlined in our policy.

  1. Indemnification

Defence: You agree to defend and indemnify Xpressouq.com against any losses, claims, or expenses arising from unauthorized use or breach of these terms.

  1. Questions & Complaints

Contact: For questions or complaints, please use the 'Contact Us' page on our platform. We will address your concerns promptly.

  1. Cancellation of Transactions/Orders

Seller's Right: Sellers reserve the right to cancel orders under certain circumstances, such as non-availability of products or pricing errors.

  1. Return Policy

Eligibility: Products may be returned if they are damaged, defective, or different from the description. Return conditions and procedures apply.

  1. Warranties

Disclaimer: Xpressouq.com does not warrant the sale price accuracy, product availability, or delivery terms provided by sellers. We are not liable for any issues related to the sale of products.

  1. Delivery Conditions

Free Delivery: Delivery within Doha is free of charge. Additional fees may apply for areas outside Doha or specific delivery services


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