Privacy Policy.
This Privacy Policy governs the collection, storage, use, and protection of your personal data when you access and use www.xpressouq.com and/or the xpressouq mobile application (collectively referred to as the "Platform"), as well as related services and applications (collectively referred to as the "Services"). We are committed to safeguarding and respecting your privacy. Please carefully read the following to understand how we handle your personal data. By using our Services, you agree to the terms outlined in this Privacy Policy.
Introduction
Our Privacy Policy outlines the procedures for collecting, storing, using, and protecting your personal information. By "personal information," we refer to data that can be linked to a specific individual and used to identify them. We may update our Privacy Policy periodically by posting a revised version on the Site. Your continued use of the Site after such changes constitutes your consent to the updated Privacy Policy.
Collection of Personal Information
We collect personal information from you when you use Expressouq or its related websites and services, including but not limited to buying and selling items, participating in auctions, or contacting our customer support team. This information may include your name, shipping address, email address, telephone number, financial information (such as credit card or bank account details), and other identifying information.
Additionally, we may collect information related to your transactions, computer (e.g., IP address, browser type), navigation on the Site, interactions with our customer support team, survey responses, feedback ratings, and comments. Aggregated personal information used for statistical purposes will be anonymized.
Use of Personal Information
We use your personal information for various purposes, including:
Providing and personalizing our Services
Processing transactions and delivering goods or services
Communicating with you about your account or transactions
Providing customer support and resolving issues
Analyzing and improving our Services
Complying with legal obligations and enforcing our policies
Your personal information may be shared with third parties, such as payment processors, shipping carriers, fraud prevention services, and law enforcement agencies, as necessary to provide the Services and comply with legal requirements.
By registering on the Site, you consent to receiving promotional emails about our services. You also consent to the use of comments made by you for marketing purposes.
Protection of Personal Information
Your personal information is stored on servers located in Ireland/Dublin and the United States. We take precautions to safeguard your personal information from unauthorized access, use, or disclosure. All personal information is encrypted, but please note that the Internet is not entirely secure.
You are responsible for safeguarding your username and password. If you suspect unauthorized access to your account, contact our customer support team immediately and change your password promptly.
Cookies
The Site uses cookies, which are small files stored on your computer's hard drive, to improve your browsing experience and understand site usage. Cookies may be session-based (deleted when you close your browser) or persistent (remain on your computer until deleted). You can choose to decline cookies, although this may affect your use of the Site.
Third-Party Website Links
The Site may contain links to other websites whose privacy practices may differ from ours. We are not responsible for the privacy practices of such websites. Please review the privacy statements of any website you visit outside of Expressouq.
No Spam or Spoof Emails
We do not tolerate spam. Report any Site-related spam or spoof emails to info@expressouq.com. Do not use our communication tools for spamming or sending prohibited content.
Accessing, Reviewing, and Amending Your Personal Information
You can access, review, and amend your personal information in the My Account section of the Site. If your personal information changes or is incorrectly presented on the Site, you should promptly update or correct it by accessing the My Account section or contacting our customer support team.
Please note that we retain your personal information as required by law and for legitimate business purposes, such as fraud prevention and legal compliance.